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Terms and Conditions
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  • All prices are in pound sterling.
  • All prices are subject to change without notice.
  • Medical Devices Agency. - NO CA 002983
  • All prices include collection and delivery within the local area or free post to us and special delivery next day before 12 a.m. back.
  • All prices are U K Mainland only.
  • Errors in accounting must be notified within 14 days of statement date.
  • Working days do not include pick up or delivery days.
  • Payments sent with case - please deduct 10 % from the price list.
  • Accounts settled within 14 days of receipt - 5 % discount retrospective discount will apply. Accounts settled after 14 days - full list price applies.
  • Surgery Visits within 30 mile radius - Charged at £30.00 per hour from leaving the laboratory.
  • Shade Taking - Shades at the laboratory will be charged at £25.00 per case.
  • Express Service - Where all cases are completed within 48 hours of receipt it will carry a 50% surcharge.
  • Preferred impression techniques are full arch impressions in either cured silicone or impregum that are disinfected. Photos and study models are used to assist us in our work. Insignia's acceptance of an impression or other clinical record, without challenge normally implies that it is regarded as fit for purpose.
  • All work is created to the highest specification and whenever humanly possible patient expectations are fully met. Our priority is the final acceptable result for all concerned, and good communication enhances this process.
  • By fitting the restoration the customer acknowledges that the company has produced the restoration to clients specification and satisfaction.
  • All restorative work carries a three year guarantee for technical work only, this covers like for like replacement of crowns, bridges, etc.
  • The guarantee does not cover any clinical failures or surgery costs incurred.
  • Accidental physical trauma is not covered under the guarantee.
  • The guarantee is deemed void if the terms and conditions of the medical directive have not been met and consent for case continuation was given.